Lead a dynamic team in Sudbury as a Support Services Supervisor with Ontario One Call. This hybrid role focuses on managing team performance and fostering robust relationships with stakeholders.

As a Support Services Supervisor, you will guide your team in delivering exceptional service while analyzing tools and processes for improvements. Your leadership will cultivate a culture of empathy, flexibility, and professional growth. You will oversee key responsibilities through job performance evaluations and address escalated issues effectively.

Key Responsibilities:
• Manage team performance and quality assurance tasks
• Guide team through processes and project completions
• Prepare performance evaluations and conduct audits




• Act as primary contact for after-hours escalations
• Analyze data to enhance stakeholder experience

Requirements:
• Experience in managing service-oriented teams
• Strong problem-solving and troubleshooting skills
• Familiarity with CRM and mapping technologies
• Capacity to mentor and guide team members
• Excellent communication and interpersonal skills

Embrace leadership and support development while ensuring efficient service delivery in the Sudbury team.
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📌 Support Services Supervisor in Sudbury (Ontario)
🏢 Ontario One Call
📍 Ontario