The Warehouse Manager oversees distribution warehouse operations for DGI Supply and reports to the Regional Warehouse Manager. This role requires experience in establishing and implementing a robust and effective strategy of direction and guidance to the operational activities of the warehouse with the objective of maximizing and optimizing growth and profitability.
DUTIES AND RESPONSIBILITIES - Directing, coordinating, managing and controlling the following within the facility while working alongside their team:
- All activities related to the efficient processing of outbound freight and ground sales orders and maintaining daily operations and timely order processing - Various functions related to ensuring that the warehouse service level is maintained at or above the prescribed company objective - Establish and maintain effective relationships with Operations, Purchasing and Accounting, integrated supply and various other Corporate Departments - Respond to customer or vendor questions to resolve potential issues regarding distribution services - Participate in the development and implementation of service and productivity improvement initiatives to increase customer satisfaction and reduce operating expense - Direct and maintain a safe environment in which to work; Execute established safety and security programs - Supervise a team of 2+ employees, scheduling workload and delegating tasks:
- Ensure all employees at assigned warehouses are in compliance with SOP guidelines and current on all assigned trainings; provides development opportunities for career growth and succession planning:
- Conduct performance management activities including, annual performance appraisals and design of training and career development plans - Ensure that progressive coaching and counseling concepts are conducted according to established policies and procedures - Review workforce staffing plans to ensure proper levels are allocated to meet business demands - Responsible for, as needed,
delivering product to the customers’ specifications/agreed arrangement in a safe and courteous manner treating the customer with the utmost respect as a representative of the company - Works with their team to provide back-up support with supplying local vending customers their inventory and replenishing vending machines as needed - Ensures DGI vehicle is clean and tidy by end of business day - Maintains company vehicle in compliance with Fleet Vehicle Policy - Operates forklift equipment on a daily basis.
- Perform basic sanitation duties to maintain a clean and protected environment, clear aisles of debris - Ensuring the building and grounds are in working order, proactively reporting issues to manager and escalating when needed, getting quotes for repairs and seeing through to completion; on occasion provides hands on support for landscaping - Observe all safety policies and procedures; including the dress code and wears Steel Toed Shoes at all times - Running and analyzing reports to identify potential operational deficiencies and take corrective actions - Take accountability for goals and drive toward accomplishing them - Other duties as assigned - Reports to the Regional Warehouse Manager or National Warehouse Manager SKILLS AND EXPERIENCE REQUIRED - Compensation range between $70,000 to $80,000 - 5+ years of work experience in a distribution environment - 2+ years managing warehouse operations and supervisory experience - Knowledgeable about the transportation of dangerous/hazardous goods and WHMIS (Canada) and Hazmat (USA), preferred - Excellent communication and partnership skills with ability to communicate well across all organization levels - High attention to detail and the ability to multi-task and prioritize - Strong leadership abilities - Teamwork oriented, solid supervisory experience - Technically proficient with MS Office programs - Ability to travel - Passionate, Adaptable, Customer Focused and Teamwork oriented - Strong sense of urgency and accountability - Must have a valid driver's license This reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.