Position: Lead Security Operations Dispatch Centre Operator
City: Toronto
Status: Full -Time
Hours: Mon to Fri 0700-1500
Pay Rate: $24.40/hr
Internal Opening Date: August 18th 2026
Internal Closing date: August 25th 2026
External Closing Date : September 14th, 2026
JOB DESCRIPTION: In this key role, you will oversee the Security Operations Centre (SOC) within a Government of Ontario facility. You will monitor security systems, coordinate security personnel, and support emergency response activities.
Monitor and operate access control, CCTV, fire and life safety systems
Dispatch and coordinate security personnel and calls for service
Operate two-way radios and manage communications
Coordinate emergency response and incident management
Monitor alarms, incidents, and suspicious activities
Maintain logs, records, and incident documentation
Review CCTV and access control reports as required
Respond to incoming calls, emails, and security inquiries
Issue visitor, contractor, and access badges
Provide excellent customer service to staff, visitors, and contractors
Support and direct security personnel during routine and emergency situations
This site is a Government of Ontario Building.
QUALIFICATIONS: Valid First Aid, CPR, and AED Certification
Post-secondary education in Security, Law, Criminal Justice, or related field preferred
Minimum 3 years of security experience in a commercial, institutional, or government environment
Previous supervisory or leadership experience




Experience in a Security Operations Centre or Control Centre
Working knowledge of access control, CCTV, and life safety systems
Excellent communication and customer service skills
Ability to make sound decisions in emergency situations
Legally authorized to work in Canada
WHY CHOOSE PALADIN? Opportunities for training and professional development
Competitive salary and benefits package
Free uniforms
Security license reimbursement
Additional employee perks and recognition programs
Work today, get paid today—daily pay available
ADDITIONAL INFORMATION / BENEFITS: Paladin Security: Outstanding Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

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📌 Lead Dispatcher (Ontario)
🏢 Paladin Security Group
📍 Ontario