Elevate your career as a Bilingual Certificate Change Administrator with Foresters Financial. This 12-month contract offers remote work opportunities and focuses on exceptional customer service and administration support.
In this essential role, you will manage Agent of Record Changes and maintain accurate client records while ensuring compliance with company policies. The ideal candidate will possess strong communication skills and a commitment to customer satisfaction, along with the ability to thrive in a quick-paced environment. You will also support team collaboration while managing various administrative systems..
Key Responsibilities:
• Organize and update data in administration systems
• Process change requests using multiple software platforms
• Respond to urgent customer and agent inquiries promptly
• Communicate effectively with certificate holders for updates
• Assist team members during peak workloads and absences
Requirements:
• 2-4 years in insurance administration or customer service
• Fluent in French and English, both written and verbal
• Knowledge of insurance products is advantageous
• High attention to detail and strong organizational skills
• Ability to work independently and set priorities
Become a key player in enhancing customer service at Foresters Financial!
#J-18808-Ljbffr