Work Location: Magog, Quebec, CanadaHours: 37.5 hours per weekLine Of Business: Personal & Commercial BankingPay Details: $50,600 – $71,400 CAD annuallyTD offers a competitive and equitable compensation package that evolves with your experience and role progression.CustomerAct as a subject matter expert in the branch for both customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding personal and business banking products/services.Provide sound advice with every customer interaction, contributing to an exceptional customer experience.Discover and advise on meeting/exceeding customer needs by asking deeply curious and thoughtful questions.Improve customer financial confidence through ongoing dialogue and by answering questions.Engage in customer outreach (via phone, email, and other means) to discuss portfolio updates and additional opportunities that best serve the customer's needs.Provide total financial reviews and appropriate recommendations based on the customer's personal circumstances.Ensure customer issues are resolved accurately and efficiently, escalating issues where necessary.Possess comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations.Assist in maintaining a qualified and inviting space in all common areas of the branch, adhering to premises, marketing,



and regulatory guidelines.Support frontline transactions as needed.Act as a point of escalation and support for the frontline and advice colleagues, ensuring customer problems are handled appropriately when required.ShareholderContribute to the achievement of business objectives by proactively attracting, acquiring, and retaining customers/advice opportunities and referrals to increase profitability and enable business growth.Promote and offer the full suite of products, advice, services, and banking capabilities.Contribute to business objectives for Operational Excellence.Support the timely and accurate completion of business processes and procedures.Protect the interests of the organization – identify and manage risks, and elevate non‑standard, high‑risk transactions or activities as necessary.Ensure documentation is accurate and reflects customer or business intentions, consistent with relevant rules and regulations.Identify, suggest, and actively participate in process improvement opportunities.Ensure necessary due diligence to support the accuracy of all transactions and activities.Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.Maintain a culture of risk management and control, supported by effective processes aligned with risk appetite.Assume responsibility to minimize operational and regulatory risk by complying with

📌 Personal Banker, Full Time (Future Opportunities)- Estrie Region (Magog)
🏢 TD
📍 Magog