Victoria International Airport (YYJ) is seeking a regular full time Passenger Experience and Programs Officer to shape exceptional, inclusive passenger experiences. You will lead programs across customer service, accessibility, wayfinding, feedback, and terminal amenities, collaborating with airport partners to turn data and insights into meaningful improvements.
This role requires strong project management and analytical skills, creativity, collaboration, and a passion for service, with
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📌 Passenger Experience & Programs Lead (British Columbia)
🏢 Victoria Airport Authority
📍 British Columbia
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