Lead client relations as a Payroll Client Manager with Insight Global. Ensure timely payroll delivery and high client satisfaction while managing a diverse portfolio of accounts.

As a Payroll Client Manager at Insight Global, you will oversee operations and service delivery for client accounts within a top-notch payroll management organization. This role focuses on maintaining strong client relationships, coordinating with payroll teams, and resolving integration issues while ensuring service level agreements are met. Previous experience in leadership and customer service is essential for success in this fast-paced setting.

Key Responsibilities:
• Manage a portfolio of client payroll accounts
• Oversee operations and resolve issues efficiently




• Liaise between clients and payroll teams for service delivery
• Monitor service levels and client escalations
• Develop process improvements and operational documentation

Requirements:
• 2-3+ years in payroll management roles
• Leadership experience as Supervisor or Manager
• Strong understanding of payroll operations and legislation
• Proficient in Microsoft Office, especially Excel
• Fluent in English and Spanish or Portuguese

Utilize your leadership and customer service skills as a Payroll Client Manager with Insight Global.
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📌 Client Manager for Payroll Operations (Ontario)
🏢 Insight Global
📍 Ontario