Elevate guest experiences as a Year Round Manager on Duty at Blue Mountain Resort. Support a vibrant team, enhance guest satisfaction, and ensure seamless hotel operations in an inclusive environment. This full-time position is based at one of four scenic locations: Westin, Village Suites, Mosaic, or the Blue Mountain Inn & Resort Homes.

As the Manager on Duty, you will collaborate closely with hotel operations leadership to inspire your team and maintain the highest quality of service for guests and associates. Your leadership will drive team performance through transparent communication and measurable success standards. Key Responsibilities:

- Establish and manage success measures for staff coaching
- Promote service culture for optimal guest experiences




- Oversee daily hotel operations and staffing levels
- Resolve guest and staff concerns effectively
- Ensure safety procedures are established and followed Requirements:
- Diploma/degree in hotel management or business
- 2 years' experience in hotel operations
- Excellent communication skills
- Proven ability to manage dynamic situations
- Strong proficiency with computer systems Bring your hospitality skills and leadership expertise to enhance guest engagement and operational excellence at Blue Mountain Resort.

📌 Year Round Manager on Duty Role (The Blue Mountains)
🏢 Alterra
📍 The Blue Mountains