Launch your career as a Technology Services Associate at Zurich Canada in Toronto. Empower your IT expertise while working in a supportive, values-driven setting.
Zurich Canada is hiring a Technology Services Associate to enhance IT operations in their Toronto office. This role requires providing IT support to end-users, troubleshooting technology challenges, and assisting with onboarding processes. If you possess strong customer service abilities and technical knowledge, we want to hear from you.
Key Responsibilities: • Address IT support requests through various channels • Resolve issues related to hardware and software technologies • Support Microsoft Teams Rooms and meeting technologies • Coordinate onboarding and offboarding of end-users • Document IT asset management accurately within ServiceNow
Requirements: • Degree or diploma in Information Technology or equivalent • 1-2 years’ experience in IT support and service desk environments • Experience with Microsoft 365 and Windows troubleshooting • Strong organizational and prioritization skills • Must be legally eligible to work in Canada
Contribute to Zurich's mission of delivering top-tier technology services while growing your IT career.