Job Location: WonderlandJob Type: Full TimeSchedule: Days, Evenings, Weekends...Compensation: $55,000 – $60,000Number of Vacancies: 1JOB PURPOSEReporting to the Regional Operations Manager, responsible for effective day to day operations of the clinics. The Clinic manager is responsible to implement, lead and communicate current initiatives and programs to staff and physicians. Additionally, work collaboratively with physicians, patients, clients, vendors and other internal and external customers to support high quality patient care. This role supports a remote location and requires strong problem‑solving skills and the ability to work independently.Clinic Management and OversightAchieving the performance goals including, but not limited to physician retention, physician satisfaction, physician patient count, controllable expenses, and operational targetsResponsible for patient, physician and staff engagementEnsures that company policies, processes and procedures are adhered toEnsures optimal levels of medical and office supplies are maintained according to budgetEnsures clinic equipment is well maintainedEnsures that funds generated by the clinic are accurately accounted for on a daily basisEnsures standards for cleanliness, safety, equipment cleaning and IPAC (infection prevention and control) are maintainedResponsible for handling patient concerns in an effective manner in accordance with ourCommunicates and executes on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication,



core purpose and core values with staff and physiciansLiaises with the Regional Operations Manager and other Clinic support team members regarding clinic profiles and changesEnsures all operational reporting and metrics are completed in a timely mannerEnsures the EMR is protected and safeguarded according to organizational policyManages clinic staffing levels for adherence to the staffing modelResponsible for all aspects of performance management, performance reviews and progressive disciplineResponsible for hiring both medical & non‑medical staff as requiredCommunicates Health & Safety initiatives in the clinic to ensure compliance with company policiesSupports full onboarding for new physicians, including EMR training, appointment booking support, and billing submission supportEnsures billing submissions are accurate, reviews and fixes rejections daily and monthly,



and supports timely physician paymentPerforms other duties as assignedBusiness DevelopmentSupports and executes on business development programs and initiativesSupports the growth of the clinicParticipates in and supports community involvement and perception of the Medicentres brandOrganizational LeadershipExemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basisLeads by example and demonstrates a ‘hands on’ approach in identifying and responding to issues in a timely mannerProvides day-to-day management of clinic staff and is responsible for the direct supervision, support, and accountability of the teamKNOWLEDGE, SKILLS AND EXPERIENCE1-3- years clinic experience2-3 years management experience, preferably in a health care clinicCustomer service focus with strong communication skillsDetail oriented with exceptional problem-solving skillsDemonstrated ability to be adaptable and flexibleDemonstrated leadership skills with the ability to manage and motivate teamsAbility to handle confidential information in compliance with the Health Information Act guidelineWe believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.Please note, AI may be used in the selection and recruitment process.#J-18808-Ljbffr

📌 Clinic Manager (London)
🏢 Medicentres Canada
📍 London