Become a vital Claims Advisor at TD Insurance in Markham, Ontario, focusing on enhancing customer experiences through effective claims support and consultation. Help clients understand their insurance and claims needs.
This entry-level position involves engaging with customers to provide sound claims advice and ensure their issues are addressed promptly. You'll manage your workload to meet SLA requirements while participating in a collaborative team setting. Your contributions will help improve overall service delivery and operational efficiency, supporting TD Insurance's mission of exceptional client care.
Key Responsibilities:
• Counsel customers on claims processes and coverage
• Manage correspondence with a focus on confidentiality




• Identify risks and escalate high-risk transactions
• Promote process improvements within the team
• Engage in ongoing training and knowledge transfer
Requirements:
• College or University degree
• 2+ years of experience in insurance or claims
• Familiarity with Core Auto and Health claims
• French language proficiency is advantageous
• Commitment to teamwork and personal growth
Utilize your skills in customer service and claims knowledge to positively impact clients at TD Insurance.
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📌 Markham Claims Advisor at TD
🏢 TD Bank Group
📍 Markham