Artificial Intelligence (AI) Disclosure: No artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.

About Sault Nissan Located in the heart of Sault Ste. Marie, Sault Nissan is a trusted destination for automotive sales and service. We are a busy, performance-focused dealership with a friendly, community-oriented atmosphere where employees work closely together and recognize the contribution each team member makes.

We are looking for a customer-focused Service Advisor who can guide customers through the vehicle maintenance and repair process while building robust, lasting relationships.

This is a unionized position represented by IAMAW Automotive Lodge 2332 and governed by the applicable Collective Agreement.

What You’ll Do

Greet customers and determine their vehicle maintenance or repair needs

Provide repair recommendations and accurate estimates of costs and completion times

Explain vehicle concerns and recommended services clearly

Coordinate with technicians and Parts personnel to support timely repairs

Keep customers informed about the status of their vehicles

Prepare and maintain accurate work orders and service documentation

Promote appropriate maintenance, repair, parts, and service offerings

Follow up with customers after service

Address customer questions or concerns promptly and professionally

Follow dealership procedures and applicable safety requirements

Perform other reasonable duties as assigned

What You Bring

High school diploma or equivalent

Previous Service Advisor or automotive sales experience is preferred

Strong automotive knowledge and understanding of vehicle maintenance and repairs





Excellent communication, customer service, and relationship-building skills

Strong organizational skills and the ability to manage multiple priorities

Comfort using automotive service software and other computer applications

A positive, collaborative approach and the ability to work well in a busy environment

Valid driver’s licence

Schedule

The standard workweek is 40 hours, consisting of five shifts scheduled Monday through Saturday, generally between 8:00 a.m. and 5:00 p.m., with a one-hour unpaid lunch.

Compensation

Bonus: 3.5% of individual monthly customer-paid labour sales above $27,000, excluding warranty work

Vacation pay: 4%

Overtime and premium payments are provided in accordance with the Collective Agreement, including time and one-half after 40 hours worked per week

What We Offer

Health and welfare benefits, with Sault Nissan contributing 85% of applicable premiums

Health, dental, life insurance, long-term disability, and paramedical coverage, subject to the benefit-plan terms

Vision-care allowance of up to $200 every 12 months, with limited rollover available

Company contributions to the IAM Labour-Management Pension Fund

Training and career-development opportunities

Employee purchase plans and company discounts

Community involvement and company events

A supportive, collaborative workplace

Sault Nissan is an equal opportunity employer committed to diversity, inclusion, and accessible employment practices. We consider applicants without discrimination based on any characteristic protected by applicable law. If you require accommodation during any stage of the recruitment process, please let us know.

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📌 Service Advisor (Winnipeg)
🏢 Sault Nissan
📍 Winnipeg