Elevate quality assurance with Fluke Labs as a skilled Quality Coordinator. Focus on customer service, escalate issues, and maintain the 17025 accredited quality management system.
As a Quality Coordinator, you will manage customer service interactions and ensure compliance with quality standards. Your role involves processing units in Oracle/CRM and reviewing customer purchase orders while assisting in quality audits. This position demands administrative skills and a commitment to excellence in service delivery.
Key Responsibilities: • Process units efficiently in Oracle/CRM systems • Arrange transportation of customer equipment as needed • Verify quality on returning items from labs • Respond to customer inquiries via calls and emails • Assist in QMS activities and audits
Requirements: • Canadian permanent resident or citizen required • Minimum 3 years in customer service coordination • Proficient in CRM, Word, Excel, and ERP systems • Familiarity with 9001 & 17025 Quality standards • Robust communication and organizational skills
Bring your expertise in quality management and customer service to contribute to Fluke's mission in global technology advancement. #J-18808-Ljbffr