- Maintain lasting, personal business relationships with clients to promote services
- Analyze the files of struggling clients and meet with practitioners to establish a turnaround or collections strategy
- Determine a course of action and negotiate terms
- Manage accounts by serving as the link between clients and the organization
- Ensure clients have the products and services they need, are using them correctly, and are satisfied with them
- Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
- Prepare integrated service offers that balance member/client satisfaction, profitability and risk
- Negotiate terms
- Drive results by helping the unit achieve sales and business development objectives
- Represent and negotiate on behalf of Desjardins and enter the organization into agreements in accordance with current processes, standards and directives
- Advise and serve as specialist to clients
- Establish and negotiate product and service terms Requirements - Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered




- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning Core Competencies Demonstrates solid client relationship management and negotiation skills, with a focus on achieving sales and business development objectives. Proficient in analyzing client needs and recommending effective strategies to enhance satisfaction and profitability. Highest-signal resume keywords - Client Relationship Management
- Negotiation Skills
- Sales and Business Development
- Bilingual in French and English
- Customer Focus Hard Skills - Bachelor's Degree
- Relevant Experience
- Analysis of Client Needs
- Integrated Service Offers
- Turnaround Strategy Soft Skills - Effective Communication
- Interpersonal Savvy
- Action Oriented
- Nimble Learning
- Drive Results

📌 Account Manager (Levis)
🏢 Jobtailor
📍 Levis