Kawartha Metals Corp is seeking a motivated individual to join our team as an Account Sales Representative. This candidate will play a key role in managing customer accounts, specifically those centered around production processing. This position oversees the full order lifecycle - from initial quoting to final delivery, ensuring accurate programming, material sourcing, and coordination with internal teams to meet customer expectations and production capabilities.
Duties/Responsibilities:
· Build and maintain strong, long-term relationships with account customers and act as the primary point of contact for all production related sales and service needs.
· Manage orders from quote through to delivery, ensuring all customer specifications, deadlines and quality expectations are met.
· Program CNC equipment using software to support production requirements and customer specifications.
· Utilize AutoCAD and other modeling/design software to prepare detailed and accurate quotes. Troubleshoot technical issues related to part geometry, nesting and/or machining strategies.
· Source appropriate materials for quoting and production in alignment with customer needs and cost-effective solutions.
· Work closely with production, distribution and logistics teams to schedule jobs and coordinate timely delivery.
· Stay up to date on shop floor processes,
capabilities and constraints to provide accurate quotes and timelines.
· Enter and manage both Outside Processing (OP) and Inside Processing (IP) orders, ensuring proper tracking and follow-up.
· Provide ongoing support and proactive communication to ensure a high level of customer satisfaction and repeat business.
· Other duties/projects as assigned by the Management team.
Required Skills/Abilities:
· Previous experience in account management, technical sales or a similar production focused role.
· Proficiency in AutoCAD and/or other CAD/CAM software.