Assistant General Manager THE GLYNMILL INN in Corner Brook, NL, is seeking a full-time, permanent Assistant General Manager to join our team. At THE GLYNMILL INN, we pride ourselves on fostering a positive and supportive work workplace built on the values of work-life balance, strong work ethic, exceptional customer service, and the growth and development of our team members. We are looking for a motivated and experienced individual who is passionate about hospitality and people, thrives in a fast-paced environment, and enjoys leading a team.
The ideal candidate brings a positive, can-do attitude, a high level of professionalism, and a sharp eye for detail. Strong critical thinking skills and a genuine commitment to delivering outstanding guest experiences are essential. This position reports directly to the General Manager and plays a key role in supporting day-to-day operations, working Monday through Friday and ensuring the highest standards of service are maintained throughout the hotel.
If you're looking to grow your career in hospitality with a well-established and respected local business, we’d love to hear from you.
Main Duties and Responsibilities: · Oversee the daily operations, ensuring sufficient management and providing strategic direction · Help implement and enforce hotel policies and procedures · Conduct recruiting initiatives along with department supervisors · Ensure that the hotel facilities are well-maintained and meet quality standards · Ensure supervisors are training staff on all procedures, policies, and requirements for their role · Staff relations, including scheduling, payroll, evaluations, recruitment, and discipline · Maintaining guest needs, ensuring the highest customer satisfaction. · Communicating with guests regularly, answering questions, concerns and complaints as needed. · Ordering supplies, tracking inventory,
and completing the month-end count and control · Knowledge of room availability at all times, for future and present dates and monitoring these dates regularly for inventory control purposes. · Performing routine spot checks of housekeeping inspections to ensure quality · Oversee events when required, including booking and posting through the banquets/catering system · Ensure supervisors adhere to budget guidelines and to the highest standards · Approve and control of all inventory. Adhere to budgets and meet financial targets · Will need to negotiate with clients for use of facilities for catering, parties, banquets, etc.
- · Monthly inventory counts on the 1st day of every month · Ensure the practice of health and safety regulations · Oversee and participate in the Occupational Health and Safety Committee · Provide an environment with emphasis on motivation and teamwork · Create unique marketing ideas. Monitor food and beverage trends and bring forth ideas · Ensure all POS items/costing are up to date at all times · Maintain organized files and records. · Assist with and prepare reports, monitor revenues and expenses, and coordinate with accounts payable/receivable. · Daily cash handling and reconciliation reports · Directly reports to the General Manager, providing regular updates on performance, budgets, guest feedback, and team dynamics. · Communicates a clear and consistent message regarding departmental goals to produce desired results.
· Other duties as required Qualifications, Skills, and Attributes: · Strong customer service skills coupled with a minimum of 5 years of experience working in a managerial role · Experience in food/beverage and operations, preferably in the hospitality industry. An asset · Degree or diploma in Business, Marketing, Tourism, or Hotel Management is an asset. · Exceptional communication and organization skills · Experience with budgeting and reporting structures · Strong leadership and interpersonal skills · Organized with the ability to multitask and work in a fast-paced environment Why Work with Us: · Competitive compensation package · Company Pension plan to secure your financial future · Comprehensive health benefits, including dental and vision coverage · Employee Family Assistance Program [EFAP], including counselling services and life coaching · Paid time off, including vacation time, sick leave, and statutory holidays · Other employee benefits include food discounts, gym memberships, phone plans, etc. If you are interested in working with a growing company and want to grow with us, we welcome you to apply to
[email protected]. Please include “Assistant General Manager” in the email subject line, and use the following naming convention for the resume file: First Name Last Name - Resume. The deadline for this position is September 6^th, 2026.
We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing excellent customer service and enjoy working in a dynamic environment, we would love to hear from you. We are an equal opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals. We welcome everyone to apply.
📌 Assistant General Manager (Corner Brook)
🏢 Steele Hotels
📍 Corner Brook