Elevate customer experiences as a BDC Service Representative at Performance Toyota in St. Catharines. Deliver exceptional service and communication while handling customer inquiries and service scheduling.

This full-time role requires a commitment to exemplary customer service within the automotive industry. As part of Performance Auto Group’s highly valued team, you will engage with clients both by phone and email, ensuring a seamless service experience. Ideal candidates will excel in multitasking under pressure and demonstrate a results-oriented mindset, all while communicating effectively with diverse clientele.

Key Responsibilities:

- Communicate with customers via telephone and email
- Schedule service and maintenance appointments
- Answer inbound calls and respond to customer inquiries
- Coordinate with Service, Parts, and Sales Department staff
- Document information in the Appointment Log Requirements:
- High School Diploma or GED required
- 1-2 years of dealership experience preferred
- Robust customer service skills
- Valid Ontario Driver's License
- Excellent attention to detail Be the key link in enriching customer interactions and enhancing service at Performance Toyota.

📌 BDC Service Representative at Performance Toyota (St. Catharines)
🏢 Performance Auto Group
📍 St. Catharines