Drive exceptional claims service as Northbridge Financial's Claims Director in a hybrid environment. Oversee the Accident Benefits Claims Department and lead a dedicated team toward service excellence.

As a Claims Director, you will guide unit operations, ensuring claims quality and customer satisfaction through effective leadership. Your role will involve developing and implementing strategies that meet regional goals while enhancing workflow efficiency. Collaborating with stakeholders, you will set and manage customer service standards to support continuous improvement.

Key Responsibilities

- Provide leadership and motivation to the claims team
- Direct the execution of corporate business plans
- Enhance operational workflow procedures
- Manage high customer service standards
- Implement best practices for claims management

Requirements:
- Post-secondary education in Insurance or related field
- CIP designation completed or in progress
- Minimum 10 years in property and casualty Insurance
- At least 5-7 years of leadership experience
- Strong MS Office skills for technical tasks

Envision leading a vibrant claims team focused on high service quality and creative practices at Northbridge Financial.

📌 Claims Director at Northbridge Financial (Toronto)
🏢 Kibbi Technologies
📍 Toronto