Empower underserved communities through digital and AI skills at Skills for Change as a Client Service Navigator. This hybrid position focuses on delivering training, support, and resources to enhance participant engagement.

Skills for Change seeks a motivated individual to guide participants in AI skill development programs. This role emphasizes client intake, workshop facilitation, and community outreach to ensure effective support while fostering access to technology. The ideal candidate will have experience in client services, virtual program facilitation, and familiarity with AI tools. Key Responsibilities:

- Conduct intake assessments to identify participant needs
- Facilitate and coordinate AI and digital training sessions




- Provide one-on-one support for participants through their learning journey
- Collaborate with community partners to enhance program outreach
- Maintain accurate records of client participation Requirements:
- Diploma or degree in education or related field
- Minimum two years in virtual program facilitation
- Experience in training coordination or client services
- Proficient with MS Office 365 and virtual learning platforms
- Empathy for the challenges faced by underserved communities Drive meaningful change by supporting participants in acquiring essential AI skills.

📌 Client Service Navigator - Hybrid Role (Toronto)
🏢 Skills For Change Metro
📍 Toronto