Collections Specialist Rate: $35-40/hr Contract: 3 months Location: Toronto, ON – 9 Channel Nine Court Work Model: Onsite – 5 days/week initially Start: September 21, 2026 Role Overview Seeking an experienced Collections Specialist to manage a portfolio of assigned accounts, collect outstanding balances and resolve account discrepancies. The role requires solid client communication, account reconciliation and negotiation skills.
Key Responsibilities - Manage collections activities for an assigned portfolio of accounts.
- Communicate with clients, primarily by email, regarding outstanding balances.
- Follow up on overdue accounts and negotiate payment resolution.
- Reconcile accounts and investigate discrepancies.
- Work with Sales, Accounts Receivable, Billing and other internal teams to resolve account issues.
- Maintain accurate records of collection activities and account status.
- Escalate outstanding issues as required. Must-Have Requirements - 2+ years of Collections experience.
- Strong account reconciliation experience.
- Strong negotiation and conflict resolution skills.
- Experience working with clients and internal teams to resolve billing and payment issues.
- Strong written and verbal communication skills.
- Excellent attention to detail and organizational skills. Nice to Have - Collections experience within the broadcast/media industry.
- Experience managing a portfolio of commercial accounts.
Additional
Details - Initial requirement is 5 days onsite, with the work arrangement potentially reviewed following training and assessment.
- Interview process consists of two virtual interviews.
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