MCI is seeking a Full-Time Customer Service Representative to provide exceptional support across phone, email, and chat channels. You will help customers with inquiries, resolve issues, and maintain detailed records to ensure a smooth customer journey.
Ideal candidates are 18+, have a high school diploma or GED, and possess solid English communication and problem-solving skills.
Experience with CRM software is a plus, and the role offers opportunities to work with diverse teams across locations.
📌 Customer Experience Specialist (Winnipeg)
🏢 MCI
📍 Winnipeg