Tinto Dentistry is seeking a full-time, permanent Administrative Officer / Dental Office Manager to coordinate the day-to-day administrative and operational activities of our dental practice in Toronto.

The successful candidate will support the smooth daily functioning of the office, including patient scheduling, treatment bookings, staff scheduling support, billing, insurance coordination, patient accounts, accounts receivable follow-up, purchasing, vendor communication, office procedures, and general administrative workflow.

This position works closely with the owner and provides administrative and operational support. The owner retains final authority over major business, financial, hiring, employment, and strategic decisions.

Responsibilities include

- Coordinating daily administrative operations and office workflow
- Managing patient appointments, treatment bookings, recalls, and scheduling
- Supporting staff scheduling and daily administrative task coordination
- Handling patient billing, payments, insurance claims, treatment estimates, and account inquiries
- Following up on outstanding patient balances and payment discrepancies
- Maintaining administrative, purchasing, vendor, and financial records
- Coordinating orders for dental and office supplies
- Communicating with patients, staff, suppliers, vendors, and other individuals associated with the practice
- Developing, documenting, and maintaining office procedures and SOPs
- Preparing administrative reports and information for review by the owner




- Assisting with staff orientation, training coordination, and recruitment administration

Requirements:
- Minimum 3 years of Dentrix experience in a dental office environment
- Previous dental office administration or dental office management experience required
- Experience with patient accounts, billing, insurance claims, and accounts receivable required
- Experience managing accounts receivables
- Solid knowledge of dental terminology and dental office workflow
- Strong organizational, communication, and time-management skills
- Ability to coordinate multiple administrative responsibilities in a busy professional environment
- Strong attention to detail and accuracy
- Ability to work independently while reporting to and communicating with the owner
- English required
- Professional fluency in Italian required due to regular communication with Italian-speaking patients and individuals associated with the practice

Assets:
- Experience with WordPress website updates or basic website content management
- Experience with QuickBooks, spreadsheets, Google Drive, and social media administration
- Comfort using AI productivity tools to support administrative workflows, organize information, draft procedures, or assist with website/content updates

This is a full-time, permanent position based on site at our dental office. Pay: $38.00-$48.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person

📌 Dental Office Manager (Toronto)
🏢 Papini Dental
📍 Toronto