Rare prospect to join a happy, friendly, noncorporate office. We are looking for a kind person with excellent "people skills". Some experience is preferred. Knowledge of Cleardent software is preferred but not necessary.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures, ensuring a positive experience from arrival to departure
- Schedule, confirm, and reschedule patient appointments
- Manage phone systems to answer inquiries, provide appointment information
- Collect and verify patient information, insurance details, and medical histories accurately for record keeping
- Handle billing processes, including processing payments and submitting insurance claims with clarity and accuracy
- Support the dental team by coordinating communication between patients, providers, and insurance companies
Requirements
- Proven experience as a Dental Receptionist or in a similar role within a dental office environment
- Excellent organizational skills with the ability to multitask in a busy front desk setting
- Exceptional communication skills with a friendly, professional demeanor
- Ability to handle sensitive information discreetly while maintaining confidentiality
- Bilingual in English and French
Hours
- Typically 4 days a week Tuesday to Friday 8-4pm. No weekends or evenings