Company Overview

Fort Erie International Academy is dedicated to inspiring and empowering students to reach their full academic potential while cultivating future leaders, innovators, and agents of change on a global scale. Our classrooms foster an exceptional learning environment with a low student-to-teacher ratio, ensuring personalized attention and support.

Position Overview The Director of Campus Operations provides strategic oversight and hands-on leadership for all physical infrastructure across our educational, residential, and childcare sites. This mid-level operational role is responsible for maintaining high operational standards, ensuring strict regulatory and safety compliance, leading capital development projects, and managing multi-site facilities teams and contractors.

Key Responsibilities & Duties

Campus Operations, Facilities, Buildings & Grounds

- Oversee day-to-day facility management across all educational, residential, and childcare locations to maintain high standards of safety, functionality, and aesthetic appeal.
- Direct the ongoing maintenance and upkeep of all buildings, structures, landscaping, parking facilities, and outdoor spaces.
- Serve as the central point of contact for overall operational readiness and site usability across all campus footprints.

Preventative Maintenance & Operational Standards

- Develop, implement, and track comprehensive preventative maintenance (PM) programs for HVAC, electrical, plumbing, structural, and mechanical systems.
- Establish operational standards, service level targets, and standard operating procedures (SOPs) across all facility services.
- Minimize downtime and extend asset lifespans through rigorous maintenance schedules and performance auditing.

Capital Works, Renovations & Project Management

- Lead capital improvement initiatives, facility expansions, and major structural renovation projects from initial design through execution and handover.
- Manage project schedules and budgetary constraints.

Procurement and Vendor Management

- Oversee vendor relationships, perform quality control inspections, and verify work completion prior to invoice.
- Enforce Service Level Agreements to ensure external service providers meet quality standards before approving milestone payments.
- Oversee the purchasing and inventory control of facilities hardware, spare parts, cleaning supplies, and office equipment.
- Enforce institutional site safety protocols, background clearance procedures, and operational standards for all external contractors working on campus grounds.

Building, Fire & Regulatory Compliance

- Ensure strict adherence to all municipal, provincial/state, and federal building codes, fire codes, environmental standards, and childcare/educational facility regulations.
- Coordinate routine inspections, system certifications, and regulatory audits for life-safety systems (elevators,



fire alarms, sprinklers, backflow preventers, etc.).
- Maintain comprehensive documentation and compliance records to ensure audit readiness at all times.

Facility-Related Health & Safety Corrective Actions

- Partner with Health & Safety committees to address environmental hazard reports, ergonomic improvements, and operational risks.
- Rapidly investigate facility-related safety incidents and execute immediate corrective and preventative actions.
- Maintain clean, hazard-free physical environments appropriate for children, students, residents, and staff.

Security Infrastructure, Access Control, Cameras & Lighting

- Oversee physical security infrastructure, including keyless access control systems, CCTV networks, intrusion alarms, and outdoor campus illumination.
- Audit access privileges, manage key management protocols, and resolve physical security vulnerabilities promptly.

Campus Logistics, Residential Readiness & Major Events

- Manage logistics for residential facilities, ensuring timely turnover, cleaning, furnished space readiness, and tenant/student onboarding support.
- Oversee site logistics, setup/teardown, traffic flow, parking, and utility support for major institutional and community events.
- Ensure seamless operational support across educational calendar milestones, residential turn periods, and special gatherings.

Asset Management & Lifecycle Planning

- Maintain a centralized asset management registry tracking the age, condition, valuation, and replacement cycles of facility infrastructure.
- Optimize lifecycle costs by balancing repair vs. replacement decisions using data-driven insights.

Emergency Preparedness & Business Continuity

- Serve as a core leader on the emergency response team, contributing to disaster recovery, severe weather, and business continuity planning.
- Maintain operational readiness for auxiliary power systems, back-up generators, and emergency water and communication systems.
- Participate in rotational on-call coverage to handle off-hours operational emergencies across sites.

Leadership & Prioritization of Maintenance/Facilities Personnel

- Establish clear daily work orders, prioritize maintenance tickets, and monitor workload distribution and completion rates.
- Foster a service-oriented, safety-first operational culture focused on continuous learning and high performance.

Education & Ongoing Learning

- Secondary school diploma required,



combined with relevant post-secondary education or ongoing professional development in facilities management, building operations, or a related field.

Experience & Key Competencies

- Proven experience managing facilities operations across complex, multi-building environments.
- Strong track record of supervising external contractors, managing vendor relationships, and driving accountability for service delivery.
- Demonstrated experience overseeing facilities-related operating budgets and tracking operational expenditures.
- Strong leadership skills with the ability to motivate teams and foster collaboration.
- Knowledge of safety protocols, facilities management, and compliance standards relevant to educational environments.
- Ability to communicate effectively with diverse stakeholders including staff, students, parents, and community partners.
- Exceptional organizational, multi-tasking, and priority-management skills to keep daily operations and ongoing projects on schedule.

Preferred Qualifications (Nice-to-Have)

- Technical or skilled trades background in building systems (HVAC, electrical, plumbing, or structural).
- Professional certification in Facilities Management (e.g., FMP, CFM) or Project Management (PMP).

How to Apply: Ready to join the FEIA family? Start the process by clicking on “Apply with Indeed” and submit your resume.

As a condition of employment, a satisfactory Vulnerable Persons Screening report must be provided.

While all applicants are thanked for their interest, only those chosen for interviews will be contacted.

Equal Employment Opportunity

FEIA is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, provincial or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, advantages, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

FEIA is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Pay: $60,000.00-$80,000.00 per year

Benefits

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Director of Campus Operations (Fort Erie)
🏢 Fort Erie International Academy
📍 Fort Erie