Lead the HR technology operations at Sun Life, ensuring reliability and security for systems like Workday. This hybrid role emphasizes operational strategy, compliance, and continuous improvement.

As the Director of HR Technology Operations, you will shape the operational framework for HR systems, drive performance across Workday, and oversee service delivery. Your leadership will guide production support, incident management, and the implementation of vital system updates, all while enhancing the overall user experience and service quality.

Key Responsibilities

- Own operational strategies for Workday and HR systems
- Oversee production support and incident response
- Lead planning for recurring HR technology activities
- Manage Workday releases and system updates
- Drive continuous improvement through data analysis

Requirements:
- Experience in technology operations for SaaS applications
- Proven leadership in cyclical processes and support
- Knowledge of Workday operations and release management
- Robust communication and decision-making skills
- Ability to manage risk and ensure compliance

Drive innovation and operational excellence in HR technology at Sun Life, making a difference in clients' lives.

📌 Director of HR Technology at Sun Life (Toronto)
🏢 Sun Life
📍 Toronto