247labs is a leading software development company headquartered in Toronto, Canada. We specialize in providing custom software solutions, mobile app development, web development, and digital transformation services to clients across various industries. Our team of experienced professionals is dedicated to delivering innovative, high-quality solutions that drive business growth and exceed client expectations.

- Toronto, ON

Position Overview:

We are seeking an exceptionally intelligent, highly organized, and versatile Executive Assistant & Client Operations Manager to support our leadership team, client operations, sales activities, and day-to-day business administration. This is not a traditional administrative role. We are looking for someone who thrives in a digital agency environment and is comfortable wearing multiple hats. On any given day you may be coordinating client accounts, preparing proposals, following up on invoices, managing subscriptions, researching AI tools, preparing reports, or supporting business development. The ideal candidate is highly organized, technologically savvy, commercially minded, and capable of solving problems independently with minimal supervision.

KEY RESPONSIBILITIES

Executive &

• Administrative Support Manage executive calendars, scheduling, meetings, travel arrangements, and business administration Prepare presentations, reports, meeting summaries, proposals, and business documentation Maintain organized records, files, contracts, client documentation,



and internal systems Assist leadership with operational projects and special initiatives Client Account Management Act as a professional point of contact for clients and partners Coordinate client communications and follow-ups Track project milestones, deliverables, client requests, and account activities Assist with onboarding current clients and maintaining strong client relationships Identify opportunities for account growth and upselling Sales &

- Business Development Support Assist with proposal preparation, Statements of Work (SOWs), and RFP submissions Conduct research on prospects, industries, competitors, and market opportunities Maintain CRM records and sales pipelines Support lead generation and business development activities Follow up with prospects and clients as required Financial &
- Operations Administration Prepare invoices and monitor client billing activities Follow up on overdue invoices and outstanding payments professionally Manage software subscriptions, hosting accounts, domains, licenses, and recurring vendor services Track operational expenses and maintain organized financial records Support vendor coordination and contract administration AI &




- Process Automation Research and implement AI tools that improve productivity and efficiency Use AI platforms such as ChatGPT and other automation tools to streamline workflows Identify repetitive processes that can be automated Continuously recommend improvements to operations, reporting, and client service delivery.

Skills & Competencies:

Exceptional organizational skills and attention to detail Strong business judgment and independent problem-solving ability Excellent written and verbal communication skills in English Proficiency in Microsoft Office Suite and Google Workspace Experience with CRM systems (e.g. HubSpot, Salesforce), project management tools (e.g. Jira, Asana, Monday.com), and collaboration platforms Comfortable learning and adopting AI tools and new technologies Ability to manage multiple priorities while remaining calm under pressure Highly resourceful and capable of working independently with minimal oversight What Sets You Apart Naturally curious, you learn quickly and love figuring things out You think several steps ahead and anticipate problems before they happen Comfortable working in a demanding and fast-moving environment You take full ownership and accountability for your work You enjoy solving problems and finding smarter, more efficient ways of doing things Equally confident working with executives, clients, and team members

Join our team:

If you are a motivated and experienced professional with a passion for technology and a drive to succeed, we invite you to apply for the Executive Assistant- & -Client Operations Manager role and become part of our dynamic team at 247labs Inc.

📌 Executive Assistant- & -Client Operations Manager (Toronto)
🏢 247 Labs
📍 Toronto