Step into the role of Field Operations Leader at dcbel Inc., where you will enhance installer performance and optimize service delivery in the sustainable energy sector. Focus on customer satisfaction through effective operational strategies. As the Head of Field Operations & Performance, you'll oversee the field service activities, ensuring that installers are fully prepared and compliant.

Manage operational efficiencies and streamline the lead to install process while collaborating across teams to remove bottlenecks and improve outcomes. Key Responsibilities:

- Manage the full installer journey, ensuring quality standards
- Supervise L1 and L2 operations for installers across territories
- Develop and implement effective lead assignment processes




- Create capacity models for successful installations
- Establish mandatory compliance checks and audits Requirements:
- 7-10+ years of experience with field operations
- Bachelor’s degree in Business, Operations, or related area
- Track record of developing process-driven field operations
- Excellent cross-functional collaboration skills
- Ability to travel frequently for field operations Drive sustainable energy initiatives and optimize installer performance at dcbel for a cleaner future.

📌 Field Operations Leader at dcbel Inc. (Montreal)
🏢 dcbel
📍 Montreal