Summary Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.

Responsibilities - Provide supervision and leadership to the team members of the department, in partnership with the manager - Delegate tasks and work assignment to team members by giving transparent and concise direction, and follow up to ensure proper execution - Foster the growth and development of team members by training various standard operating procedures and processes - Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager - Perform administrative tasks related to their assigned department - Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis - Promote company programs to team members and customers - Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting,



and vacuuming sales floor as needed - Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope - Assist in other areas of the store when business needs dictate Qualifications - Two or more years of supervisory experience in a sales or service environment is preferred - Open availability – this position will be required to work store opening and closing shifts, as well as on weekends - High school diploma or equivalent is preferred - Ability to evaluate customers’ needs and make recommendations based on needs - Ability to provide superior customer service and exceed customer’s expectations - Ability to use good judgment and logic - Experience in a related field or outdoor lifestyle - Knowledge of Bass Pro Shops & Cabela’s specific products is an asset Starting Pay Rate: $20.00 - $22.75 Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Benefits - Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

- Fun work environment - Competitive wages - Excellent benefits - Unlimited career advancement opportunities - Bass Pro Cares Fund Bass Pro Shops

📌 Fly Fishing Team Lead (Vancouver)
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