Leadership of Self and Others - Coaches and develops team members, providing day to day direction and guidance, including performance management and training and development - May participate in the development of goals and objectives in alignment with the strategic plan - Provides guidance to team members in the interpretation and application of policies, practices, and procedures - May be responsible for goal setting, performance management, and training and development Service Delivery - Responds to escalated service queries and gauges customer/guest needs and service satisfaction levels - Applies operational knowledge in key areas to oversee the allocation of team assignments to achieve work unit objectives or objectives for a small size store(s) Relationships - Develops working relationships with peer-level contacts across multiple departments, stores, and/or the CRS - Exchanges/records/reports routine and potentially non-routine information and responds to routine and potentially non-routine inquiries and issues - May communicate requirements, evaluate service, and administer routine and potentially non-routine transactions with vendors/suppliers within existing external contracts Problem Solving - Resolves well-defined and routine and potentially non-routine issues outside of established procedures and refers issues, which may include recommendations,



to higher levels for resolution - Applies analytical techniques to identify issues and determine courses of action Continuous Improvement / Innovation - Identifies opportunities to initiate operational changes within a small department or small size store(s) - Participate in the development of products and services to improve profit and increase customer satisfaction Decision Making - Provides input or recommendations to job processes, procedures, and operational direction for the department or store location(s) - Participates in and may prepare the annual budget for the department or store location(s), including the achievement of budgeted goals - May make recommendations and/or support internal pricing, promotion and product policies Risk Management - Responds to risks in accordance with established guidelines/procedures/ practices - Identifies and may notify higher levels of potential risks; obtains assistance from available resources as required - Risks associated with service delivery issues of moderate risk are contained with checks/balances - Requires reactive and proactive risk management Scope of Knowledge, Work &

Experience - Provides oversight/supervision to a support services and/or technical team of a more complex, specialized area, a small operational department or a small sized store(s) - For a small department or store(s) - Typically requires a minimum of a High School Education and 1-3 years of experience in a retail setting with some supervisory or lead experience

📌 Full Time Bake-Off/Deli Manager - Southland Co-operative Ltd @Assiniboia Food Store, SK
🏢 Southland Co-operative
📍 Assiniboia