Become a key technical partner as a Customer Solutions Engineer, bridging the gap between engineering and customer needs. Tackle complex development issues while supporting Enterprise clients in a remote-first setting.

In this position, you will leverage your extensive technical knowledge to diagnose and solve real-world challenges faced by customers. You'll interact with various development environments and collaborate with Product and Engineering teams while ensuring high-quality support throughout the process.

Key Responsibilities

- Diagnose and resolve issues in customer environments
- Liaise between customers and internal teams for solutions
- Translate concerns into actionable documentation in Jira
- Develop support content for improved customer education
- Enhance internal documentation and tool efficiency

Requirements

- 3–5+ years as a Full Stack Developer
- Proficiency in .NET (C#), React/Next.js, and TypeScript
- Experience with production web applications essential
- Solid communication and debugging skills
- Background in solutions engineering a plus

Elevate your impact in a key engineering role where your expertise drives customer success and platform improvements.

📌 Hands-On Developer Role as a Customer Solutions Engineer (Toronto)
🏢 Agility CMS
📍 Toronto