Nieuport Aviation, owner and operator of Billy Bishop Toronto City Airport terminal, seeks a Director of Customer Experience & Integration. You will define, govern, and elevate the end-to-end passenger journey, aligning internal and external partners to service standards and delivering executive-level reporting on performance and readiness. You will lead passenger-flow strategies, collaborate with government agencies, and oversee all touchpoints from check-in to destination experience, ensuring
📌 Head of Passenger Experience & Integration (Toronto)
🏢 Nieuport Aviation
📍 Toronto
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