13 Sep
|
The Cove Lakeside Resort
|
West Kelowna
13 Sep
The Cove Lakeside Resort
West Kelowna
The Cove LakesideResortlocated in West Kelowna, British Columbia's beautiful OkanaganValleyis a luxury all-suite resort. With a tranquil waterfront settingand majestic views of Okanagan Lake, we are a place where the beauty andsolitude of nature is just 15 minutes from the shops and restaurants ofdowntown Kelowna.
The Cove Lakeside
Resort providescompetitive employment packages for its team members, including healthbenefits, competitive wages, employee discount program, employee events andincentives, on the job training and opportunities for advancement. As an equal opportunity employerbuilt on service excellence, our reputation is strengthened through our vision,mission and core values with the most important component our employees.Without dedicated individuals on our team, we would not have achieved thelevel of success that we have come to be so proud of today. If you are lookingfor a long-term career or a start to a rewarding career in hospitality join ourteam of service excellence superstars today!
OVERVIEW The Housekeeping Supervisoroversees the day to day running of the Housekeeping Department to ensure theappearance of all guest rooms, suites, and public areas are clean andmaintained at the highest level of standards.
RESPONSIBILITIES & DUTIES - Deliver exceptional guest service, addressing guestconcerns and/or complaints.
- Lead and supervise the day-to-day operation of the housekeepingdepartment including scheduling, planning, workload management, task delegation,and communication across departments
- Conduct and/or assist in the orientation andtraining of recent employees to ensure proper on boarding, support andtraining is provided.
- Provide ongoing training, coaching and performanceevaluations to maintain high-quality service.
- Participate in the active oversight of all teammembers, providing support to stay on task and on time.
- Manage inventory levels of all housekeeping suppliesand equipment.
- Conduct daily housekeeping inspections to ensuretop quality cleanliness and services are being provided.
- Complete administrative tasks including the updatingof department policies, procedures, checklists and training documents as required.
- Understand and ensure the correct usage, storageand handling of all cleaning agents, materials, equipment and chemicals;understand MSDS protocols.
- Adhere to and contribute to the safety and securityof all buildings, company assets, co-workers and guests including guestbelongings.
- Ensure compliance with the Resorts policies,procedures and health & safety regulations.
- Complete Room Attendant, House Attendant and PublicSpaces Attendant duties as required. ATTRIBUTES AND QUALIFICATIONS - At least 2 years Housekeeping experience preferablyin an accommodation environment (hotel, resort, etc.).
- Previous supervisory experience would be an asset.
- Detail oriented, organized, focused on quality,with effective time management skills.
- Self-starter, with problem solving andorganizational skills.
- Excellent communication skills (verbal andwritten).
- Knowledge of WHIMS and chemical use.
- Proven ability to perform under pressure in a fast-paced, team-based environment.
- Good computer literacy (experience and proficiencyin MS Word, Outlook, and Excel). Pay:$23.00-$25.00 perhour plus summer bonus. Job Type:Permanent.
Schedule: Full Time – including mornings, evenings, weekends andholidays.
Location: The Cove Lakeside Resort, 4205 GellatlyRoad, West Kelowna, BC, V4T 2K2. Visa Requirements:Mustbe legally eligible to work in Canada. The Resort is unable to assistcandidates in obtaining Canadian work authorization. We thank all interested candidatesfor their application; only those selected for an interview will be contacted.
📌 Housekeeping Supervisor (West Kelowna)
🏢 The Cove Lakeside Resort
📍 West Kelowna