13 Sep
|
Infoya
|
Toronto
Infoya in Toronto seeks an experienced Incident Lead with Scrum Master capabilities to lead response, coordination, and governance of production incidents across cross-functional technology teams. Hybrid work arrangement expected (2 days in office per week) with permanent employment. The role focuses on owning critical incident execution, SWAT queue health, stakeholder communication, and service restoration while applying Agile practices to improve team flow and continuous improvement.
📌 Incident Lead & Scrum Master - Hybrid Toronto
🏢 Infoya
📍 Toronto