Are you the person everyone calls when the printer “just stops working,” Outlook decides it has other plans, or a computer needs a little convincing to cooperate? We might have the role for you.

We’re looking for a part-time IT Support Technician who enjoys solving problems, keeping things organized and helping people get back up and running. You’ll support our team with everything from Windows desktops and laptops to Microsoft 365, SharePoint, Active Directory, printers and everyday IT troubleshooting.

If you’re building your career in IT, have some hands-on experience under your belt, and like the idea of working in an environment where no two IT tickets are quite the same, we’d love to hear from you.

ABOUT DENBOW

Denbow started in 1981 as an agricultural supplier. We continue to serve our Agricultural community with supply and installation of animal bedding. Through ambition to expand our services, we also serve a wide array of customers with quality products used in landscaping, construction, erosion and sediment control and more. We manufacture our own soil and mulches that we transform from recycled forest residuals.

Denbow’s aim is to faithfully develop our people, products and solutions towards excellence. We value our people and aspire to serve our community. Denbow is looking forward to continued expansion in all markets and we look for people who care for team, community and growth as we do.

HERE’S WHY YOU’LL LOVE BEING PART OF OUR TEAM

- A great team to work with – supportive, approachable and practical, with a focus on finding solutions together.
- Real opportunity to make things better – we’re actively modernizing our processes and welcome ideas that help us improve.
- A culture built on collaboration and respect – we value working together,



treating people well and leaving things better than we found them.

Location: Chilliwack, BC (NO REMOTE OPPORTUNITY)

Job Type: Part-Time / 20-Hours Per Week / Flexible Hours

Benefits: After 3 months

Wage: $21.00 - $23.00

KEY RESPONSIBILITIES

- Provide day-to-day IT support to staff, troubleshooting desktops, laptops, printers, accounts, software and other peripherals.
- Manage the IT ticket queue from initial request through resolution, including triaging, troubleshooting, escalating when required and documenting completed work.
- Support Windows systems and infrastructure, including Windows 10/11 device setup, Active Directory tasks and monitoring Windows Server health, patching and backups.
- Administer and maintain Microsoft 365 and SharePoint, including mailboxes, licences, Teams, OneDrive, document libraries and company file standards.
- Maintain IT systems and records through preventive maintenance, security and MFA checks, hardware/software inventories, IT documentation, and recent-hire and departure setups.

WHAT YOU BRING

- 1–2 years of hands-on Windows support experience.
- IT Diploma or Certificate; current enrollment in an IT program is also acceptable.
- CompTIA A+, Network+ or Microsoft 365 Fundamentals certification.
- Basic networking knowledge, including IP, DNS, DHCP, Wi-Fi, switches and cabling.
- Exposure to PowerShell scripting, Group Policy or Hyper-V,



with experience using ticketing systems, RMM or endpoint security tools.
- Proven ability to work independently while managing multiple tasks and competing priorities in a fast-paced environment.
- Committed to maintaining confidentiality and handling sensitive information with discretion and professionalism.
- A curious and continuous-improvement focussed mindset. You ask how things work and enjoy learning new systems and tools.

We appreciate and welcome all applications! Every candidate brings unique experience and perspective, and we value the time you take to consider Denbow as your next career move. Please note that all applications will be carefully reviewed, but only those selected for an interview will be contacted.

Thank you for considering a career with Denbow.

Come as you are and be who you wish – Denbow Transport Ltd. Is an equal opportunity employer. We celebrate everyone and are committed to creating an inclusive environment for all employees. If you require any accommodations during the recruitment process, please let us know, we’re happy to support you.

Pay: $21.00-$23.00 per hour

Expected hours: No more than 20.0 per week

Benefits

- Casual dress
- Flexible schedule
- On-site parking

Application question(s):
- Which programs do you have experience working with? (Example: Microsoft 365, SharePoint, Windows Server, RMM tools, Ticketing Systems, etc.)
- How many years of hands-on Windows IT support experience do you have?
- Have you completed, or are you currently enrolled in, an IT Diploma or Certificate program?
- This is a part-time, on-site position. Are you able to work on-site during the scheduled hours?

Work Location: In person

📌 IT Support Technician (Chilliwack)
🏢 Denbow Transport
📍 Chilliwack