Cart Connection is an industry leader that specializes in the re-manufacture of shopping carts and related products to retailers across Canada. With an array of product lines including New, Eco Green and Previously owned Carts, we strive to accommodate each retailer’s specific requirements.

Requirements

Enthusiastic production associates who

- Overall Goal: Ship the highest number of carts at the lowest possible cost without damage or delays.
- Directly reports to the Logistics Manager.
- Organize, coordinate, and track all local, national and international shipments. This includes FTL, FCL, LTL and pallet shipments.
- Tender inbound and outbound shipments to carriers with overall management of timeline sensitivity, customer requirements and cost.
- Maintain strong relationships with preferred carriers, negotiate and address issues, concerns and conflicts as they arise (ex. damaged product claims, etc.)
- Clearly communicate with customers, suppliers, and internal staff with a customer-oriented approach.
- Maintain daily up-to-date logs and detailed records associated with inbound and outbound freight commitments, quotes, POD, etc.
- Coordinate with Production Team Leads to facilitate and execute the Plant production schedule - specifically shipping and receiving product in timely manner to maintaining flow of operations (ie. traffic control).
- Provide daily updates on order and shipment status.
- Prepare customs documentation and coordinate customs clearance activities in compliance with applicable regulations and company requirements.
- Prepare and assist in the creation of shipping-related documentation to ensure accurate and timely processing of shipments.
- Provide timely order status updates to customers through phone calls,



email and customer portals, maintaining a high standard of customer service.
- Communicate and coordinate with customers to ensure cost efficiency and scheduling deadlines are met.
- Organize and coordinate shipping schedules, proactively communicating any changes, delays or updates to customers and relevant internal stakeholders.
- Maintain accurate daily shipping records in the logistics log and ensure the quotes log is updated promptly and accurately.
- Perform other logistics and administrative duties as assigned to support the efficient operation of the business.

Competencies
- A self-starter, organized individual with high degree of attention to detail.
- Positive, upbeat attitude; driven to contribute and work in a team.
- A learner motivated to “get it right” instead of “be right”.
- Customer oriented philosophy, motivated to service the needs of our customers.
- Strong communicator and sense of priority.
- Experience in the freight industry with clear understanding of shipping/receiving practices
- Secondary School Completion or GDE equivalent or related skills.
- Proficient in Microsoft Office – Outlook, Excel, Word.

Health and Safety Responsibilities
- Adhere to and support the secure operating procedures for all assigned duties.
- Wear all required personal protective equipment (PPE) including hearing protection,



eye protection, CSA approved footwear and other safety equipment as required by Management.
- Report any safety concerns immediately to the Team Leader / Plant Leader.

Continuous Improvements
- Improve technical proficiency by participating in training and development activities.
- Participate with team members in continuous improvement projects and suggestions.

Quality
- Cart Canada’s Quality policy is to provide quality work, service, and products that meet the expectations and requirements of our customers and are committed to continuous Quality improvement.
- Be continuously aware of quality and express concerns to your Team Leader and Quality Control .

Working Conditions
- Office setting with controlled air make up environment.
- Does spend some time in a manufacturing setting that is subject to temperature differences.
- Hazards that might be found within the workplace include equipment/machinery with electricity, moving parts, hot solutions, inadequate ventilation, or other substances, lifting, pinching, cuts, repetitive motions, noxious fumes, sharpened instruments, or tools, toxic or corrosive substances.

Physical Demands / Efforts
- Typical office requirements to sit for prolonged periods of time in ergonomically designed chairs/desks.
- Hearing protection and Safety shoes will be required as needed.

WE ARE A TEAM - Given that the office environment at Cart Connection employs a small number of staff, at times the Logistics and Purchasing Coordinate be required to pick up and or assist with tasks not listed on the .

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Work Location: In person

📌 Logistics Coordinator (Cambridge)
🏢 Cart Connection Canada
📍 Cambridge