Responsibilities & Requirements

We are seeking an organized, empathetic, and patient-focused Medical Office Assistant to join our busy dermatology clinic. The ideal candidate will provide both administrative and clinical support to ensure a smooth, efficient, and professional patient experience.

Key Responsibilities

Administrative Duties

- Maintain smooth patient flow throughout the clinic with professionalism, empathy, and a welcoming attitude.
- Greet and check in patients, updating personal and demographic information in the EMR (MedAccess experience an asset).
- Create and maintain accurate patient files, ensuring information such as PHN, next of kin, and contact details are current.
- Document relevant medical and personal information, as well as patient interactions, in the EMR.
- Provide patients with clear instructions for follow-up appointments, medical tests, and procedures.
- Prepare and distribute required forms or special instructions for upcoming visits.
- Arrange patient bookings for tests, specialist appointments, x-rays, and other referrals both locally and externally.
- Communicate preparation requirements for procedures and tests performed at the clinic.

Medical Support Duties

- Prepare exam rooms for both booked and walk-in patients, assisting with gowns or necessary clothing changes.
- Clean and sterilize exam rooms, equipment, and—if required—patient washrooms.
- Maintain medication sample inventory, checking for expired items.




- Follow laboratory specimen collection and transportation protocols.
- Perform and document daily sterilization/reprocessing of medical instruments.

Qualifications

- 2–3 years of experience as a Medical Office Assistant.
- Post-secondary education in medical office administration, unit clerk training, or related field.
- Strong knowledge of medical terminology and clinical processes.
- Experience working in a medical or clinical environment (dermatology experience an asset).
- Proficiency in EMR systems (MedAccess preferred).
- Exceptional multitasking skills with a high level of accuracy.
- Energetic, empathetic, and committed to delivering excellent patient care.
- Team-oriented, respectful, and adaptable in a fast-paced environment.

What we offer :
- Market-competitive salary
- Product and services discount
- Friendly and supportive work environment
- Training that will expand your current skill set

Job Types:
- Full-time vs Part-time (Part-time hours: 16-40 per week )
- Salary: $17.00-$21.00 per hour
- Schedule: Monday to Friday
- Work Location: In person

Job Type: Full-time

Benefits

- Company events
- Product and service discount
- On-site parking

Education:
- Secondary School (preferred)

Language:
- English fluently (required)

Work Location: In person Pay: $17.00-$21.00 per hour

Benefits

- Company events
- In office parking

Work Location: In person

📌 Medical Office Assistant (Red Deer)
🏢 Central Alberta Dermatology
📍 Red Deer