Job Overview

We are seeking a proactive and detail-oriented Medical Office Assistant to join our agile healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical terminology, office management, and electronic medical records will help facilitate efficient clinic operations.

The ideal candidate is energetic, organized, and passionate about providing exceptional patient care and administrative support in a fast-paced medical environment.

Duties

- Greet patients and visitors warmly, managing check-in and check-out procedures with professionalism and efficiency
- Answer multi-line phone systems promptly, directing calls accurately to the appropriate staff members
- Schedule appointments using electronic health record systems such as Epic and Dentrix, ensuring optimal patient flow
- Maintain and update electronic medical records with accuracy, adhering to confidentiality standards
- Assist with billing, coding, and insurance processing to streamline administrative workflows
- Manage front desk operations, including handling patient inquiries, verifying insurance information, and collecting payments




- Support clinical staff by preparing patient charts, organizing documentation, and coordinating follow-up appointments

Qualifications

- Proven experience as a Medical Office Assistant or Dental Receptionist with strong knowledge of dental office procedures or medical office workflows
- Familiarity with electronic medical records systems such as Epic or Dentrix is highly desirable
- Solid understanding of medical terminology to accurately communicate with patients and healthcare providers
- Previous experience working in a dental office or medical practice setting is preferred
- Excellent organizational skills with the ability to multitask efficiently in a busy environment
- Strong communication skills to interact effectively with patients, staff, and insurance providers
- Office experience including managing multi-line phone systems and front desk operations is essential

Join our team to make a meaningful difference in patient care while advancing your career in a supportive and energetic environment! Pay: $17.60-$26.48 per hour

Expected hours: 30.0 per week

Work Location: In person

📌 Medical Office Assistant (Brampton)
🏢 North Peel Family Health Team
📍 Brampton