We’re Hiring: Medical Office Assistant (MOA)

Therapex Health Centre is a busy, welcoming physiotherapy clinic looking for a friendly, organized, reliable, and patient-focused Medical Office Assistant (MOA) to join our team.

If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing excellent patient service, we’d love to hear from you!

Position Details

- Position: Medical Office Assistant (MOA)
- Employment: Part-Time / Casual
- Location: Therapex Health Centre
- Wage: $19–$20 per hour

Key Responsibilities
- Greet patients warmly and provide excellent customer service
- Answer phone calls, emails, and patient inquiries in a professional manner
- Schedule, confirm, and manage patient appointments
- Register new patients and maintain accurate patient records
- Process payments and assist with billing and insurance-related tasks
- Coordinate referrals, forms, and other clinic documentation
- Assist physiotherapists and clinic staff with administrative duties
- Maintain a clean, organized, and welcoming reception area
- Protect patient privacy and maintain strict confidentiality
- Perform other administrative duties as required

Qualifications & Skills
- Previous experience in a medical or physiotherapy clinic is an asset




- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Comfortable using computers and clinic scheduling software
- Experience with Jane is an asset
- Knowledge of medical billing and extended health benefits is an asset
- Skilled, friendly, and patient-focused attitude
- Ability to multitask and remain organized in a busy clinic environment
- Strong attention to detail and accuracy
- Dependable, responsible, and comfortable working as part of a team

What We Offer
- Supportive and friendly team environment
- Competitive compensation of $19–$20 per hour
- Flexible scheduling
- Opportunities to learn and develop new skills
- A positive and welcoming workplace
- Opportunity to grow within the clinic

How to Apply If you are enthusiastic about patient care, organized, dependable, and interested in joining our team, we’d love to hear from you!

Please submit your resume and a brief introduction outlining your relevant experience and availability.

Pay: $19.00-$20.00 per hour

Expected hours: 10.0 – 15.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Medical Office Assistant (Delta)
🏢 Therapex Health Centre
📍 Delta