Interior Health is seeking a relief part time (0.88 FTE) Mental Health and Substance Use (MHSU) Crisis Response Worker to join our MH Crisis Response team in Kelowna, B.C. This relief position is until the return of the incumbent.

Interior Health and our partner agencies provide a range of mental health and substance use services for all ages. We strive to ensure that our services are welcoming of all peoples, gender identities, cultures, ethnicities and backgrounds.

Who are we looking for?

We are looking for a compassionate, resilient, and clinically skilled professional who is confident in responding to individuals experiencing acute mental health and/or substance use concerns. The ideal candidate brings strong crisis intervention, assessment, suicide risk assessment, and short-term treatment planning skills, with the ability to quickly build therapeutic relationships in fast-paced and unpredictable situations. The successful candidate is someone who is adaptable, collaborative, and comfortable providing mobile and community-based services while working independently and as part of an interdisciplinary team.

Experience providing mental health and substance use assessment and crisis response services is required.

What We Offer

- Competitive salary and an attractive remuneration package
- Growth opportunities
- Employer paid training/education
- Employer paid vacation (per collective agreement)
- Employer paid insurance premiums
- Extended Health & Dental coverage
- Contribution to Municipal Pension Plan
- Balanced lifestyle

What Will You Work On? This position works with the community response team responding to mental health crisis and struggles in the community. The Crisis Response Worker functions as a member of the larger Hospitals & Communities Integrated Services (HCIS)



health care team and as a member of a specific multi-disciplinary team whose purpose is to provide direct and indirect mobile crisis intervention and mental health clinical services in order to ensure that persons with serious mental health problems and/or problematic substance use or withdrawal management issues have access to timely, responsive, evidence based treatment and clinical supports across the continuum of available services.

The Crisis Response Worker provides crisis response, assessment, suicide intervention, short term treatment planning, time limited case management and, as required, rapid response to clients who may also have serious functional impairment in the domains of physical health and personal, family, financial, occupational, and social life.

The Crisis Response

Worker functions as a primary clinician for short periods of time utilizing a variety of specialized treatment modalities/therapies for individuals, groups of clients and/or their families.

Some Typical Duties And Responsibilities

- While directly involved with the client, conducts follow up assessments of the client’s condition and determines the client’s needs.
- Provides comprehensive short term bio/psycho/social services that include a continuum of services designed to optimize clients’ recovery and ability to function.
- Provides short term case management, supportive counseling, and other forms of direct service, and directly provides or assists the clients to access services to deal with treatment and recovery issues.
- Arranges access to specialized services.
- Identifies and responds to the need for involvement in discharge planning and follow up after an admission to a hospital unit or emergency department.




- Provides a quick response to individuals who present as “walk in” clients.
- Identifies and responds to the need for involvement in discharge planning and follow up after an admission to a hospital unit or emergency department.
- Documents assessments, treatment formulations, care plans and progress notes.
- Establishes effective working linkages/relationships with all pertinent service providers.
- Performs other related duties as assigned.

Scheduling Information Shift types are days and evenings and shift times are from 11:30 to 21:00 hours. How Will We Help You Grow?

In addition to the comprehensive orientation tailored to your specific needs, we offer immediate support and access to a team of exceptional colleagues who are dedicated to your success. You'll have the opportunity to work in an interdisciplinary environment where patients are truly at the center of care. This collaborative approach ensures that you'll have the resources and support necessary to deliver high-quality, patient-centered care.

Additionally, working alongside professionals from diverse backgrounds fosters a rich learning experience and encourages innovation as you collaborate to address the unique needs of each individual patient.

Our commitment to putting patients first ensures that you'll be part of a team that is passionate about making a meaningful difference in the lives of those we serve.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all.

We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Come live, work and play where others only vacation. Make a difference. Love your work.

If you are an experienced mental health professional and passionate about helping those in our community, apply today!

📌 Mental Health and Substance Use Crisis Response Worker (Kelowna)
🏢 Interior Health Authority
📍 Kelowna