Job Summary:

- The Receptionist plays an essential role in all our journeys by ensuring that our patients, physicians, and coworkers receive reliable, accurate, and compassionate care.

- We expect that as the first point of contact in clinic you will enter each interaction with respect and dignity by providing every patient with transparent, detail-oriented care that is timely and accurate.

- It will be your responsibility to check patients in for appointments, manage patient documents, and ensure that all front desk responsibilities are met at all times, as well as ensuring a smooth flow of patients and clinic personnel.

Medical Receptionist duties and responsibilities:

- Answer phone calls and direct callers to the right person when needed

- Provide assistance to patients when they arrive at the office

- Store medical information (test results, patient documents) in the EMR

- Ensure patients understand office policies

- Process payments

- Schedule appointments based on doctor availability

- Call patients to remind them of upcoming appointments and follow ups

- Light housekeeping duties

Knowledge,



Skills, and Abilities:

- Ability to work as a team member or independently

- Self motivated

- Ability to work in a fast paced environment

- Excellent communication skills – verbally and written

- Excellent communication, interpersonal skills, and computer skills

- Pleasant interpersonal skills

- Personal skills which include attention to detail and accuracy

- Ability to interact with patients in a tactful and courteous manner

- Willingness to adapt to new polices and procedures

- Knowledge of office routines, schedules, and protocol

Experience:

- With a year experience (asset), or previously served in a customer service role or worked as an Administrative Assistant.

- Basic understanding of medical terminology is an asset but not mandatory

- Use of Accuro EMR

Job Type: Casual

Pay: From $18.00 per hour

Experience

- Medical Secretaries & Patient Registrars: 1 year (preferred)

Work Location: In person

📌 Medical Receptionist (Casual) (Vegreville)
🏢 Vegreville Family Clinic
📍 Vegreville