Adeline Pharmaceutical & Medical Solutions Inc. | MetaLife & Biawell

Location: West Georgia Street, Downtown Vancouver, BC

Work arrangement: On site, full-time, 40 hours per week

Pay: CAD $22.00–$27.00 per hour, depending on experience and skills

ABOUT THE ROLE

Adeline Pharmaceutical & Medical Solutions Inc., a nutritional and sports supplement company behind the MetaLife and Biawell brands, is looking for an organized, reliable and proactive Office Administrative Assistant to support our day-to-day office operations.

This role combines customer service, sales support, administrative assistance and basic bookkeeping. You will work with management and the wider team to keep correspondence, orders, records and follow-ups organized.

KEY RESPONSIBILITIES

- Respond professionally to customer calls, emails and messages in English.

- Enter and follow up on orders, coordinate shipping and help resolve customer inquiries.

- Support sales by providing product information and following up with prospective customers.

- Provide administrative and reception support, schedule meetings, maintain files and follow up on tasks assigned by management.

- Assist with basic bookkeeping, including entering invoices and expenses,



organizing receipts and coordinating with the company's accountant.

- Prepare brief updates on completed tasks and outstanding follow-ups.

QUALIFICATIONS
- Solid spoken and written English for customer communication and business correspondence.

- Familiarity with Farsi/Persian is an asset, but is not required. Customer communications are conducted in English.

- Proficiency with email, Microsoft Excel and Word.

- Strong attention to detail, organization, communication and follow-through.

- Ability to prioritize multiple tasks and work collaboratively.

- Familiarity with basic bookkeeping; experience with QuickBooks is an asset.

- Previous experience in office administration, customer service or sales support is an asset.

- Ability to work regularly on site at our Downtown Vancouver office.

- Legal authorization to work in Canada.

HOW TO APPLY

Please submit your resume and earliest available start date through Indeed or email [email protected].

Email subject line: Office Assistant Application – [Your Name]

Pay: $22.00-$27.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Office Administrative Assistant – Customer Service & Sales Support (Vancouver)
🏢 Adeline pharmaceutical u0026 Medical Solutions
📍 Vancouver