Job Overview The Operations Administrator plays a key role in supporting the Sales Manager and Operations Manager with dealer pricing setups, display tracking, return authorizations, and inventory-related tasks. This role ensures accurate processing of claims, credits, returns and debits, while maintaining consistency across systems and departments. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, cross-functional environment.

We are seeking a dedicated professional looking for a long-term career opportunity with our team; candidates must be available and legally authorized to commit to a sustained, ongoing role.

Key Responsibilities:

Sales Support

- Assist Sales & Operations with dealer day-to-day pricing setup.
- Enter temporary override and marketing unlock codes as directed.
- Maintain and update accurate pricing data that changes frequently.
- Maintain and update records in system for Display and Sample distribution.
- Maintain and update Dealer Owned Goods Inventory
- Create Sales orders for samples and displays as requested.

Returns & Claims Administration

- Process return authorizations (RA) documentation, and system entry.
- Coordinate with Operations, AP, AR, and sales teams to ensure accurate credit and debit processing.
- Track and follow up on claims and credits.
- Ensure proper GL coding and documentation for all returns and adjustments.
- Posting of returned inventory.
- File maintenance for customer claims, credits and returns.
- Daily Sales Ledger Reconciliation.

Operations Support





- Assist with inventory tracking and reconciliation related to returns and displays.
- Support maintenance of accurate records for equipment, facilities, and staffing.
- Collaborate with Operations Manager, AP and AR teams to resolve discrepancies and ensure timely processing.
- Help maintain consistency in GL coding and reporting across departments.

Required Skills & Qualifications:

- Strong understanding of general ledger (GL) coding and financial documentation.
- Experience with inventory systems and pricing databases.
- Proficiency in Excel (including workbook creation and maintenance).
- Familiarity with QR code generation and label creation tools.
- Excellent attention to detail and organizational skills.
- Strong communication skills for cross-departmental coordination.
- Ability to manage multiple priorities and meet deadlines.
- Experience with claims, credits, and returns processing preferred.
- Knowledge of ERP or accounting systems is an asset.
- Knowledge of Inventory Management Systems

Working Relationships:

- Reports directly to the Operations Manager.
- Works closely with the Sales Manager, AP, AR, and sales team
- Coordinates with warehouse and inventory teams as needed.

Pay: From $23.00 per hour Expected hours: 40.0 per week

Benefits

- Dental care
- Extended health care
- In office parking
- Paid time off
- Vision care

Application question(s):
- Are you legally authorized to work in Canada on an ongoing, long-term basis without requiring employer sponsorship?

Language:
- English (required)

Work Location: In person

📌 Operations Administrator (Delta)
🏢 Buckwold Western
📍 Delta