Partner Portal Support Specialist – Salesforce, ServiceNow & SAP – Onsite

Remote is not available

PrecisionERP is seeking a Partner Portal Support Specialist for an initial 1-year contract with one of our clients located in Waterloo, ON .

The successful candidate will serve as a first line of support and point of contact for partners accessing the recent partner portal. Primary objectives include managing and resolving incoming inquiries and driving an optimal partner experience. Responsibilities include troubleshooting and responding to inquiries from partners wishing to gain access to the partner portal, and includes onboarding, persona provisioning and facilitating demo trial orders.

Location: Waterloo, ON – Onsite 5x per week

Contract Duration: Initial 1 year with possibility of extension





Tentative Start Date: October 2026

Qualifications:

- 2+ years of relevant experience
- Post secondary degree in Business, Communications, Technology or related field
- Client-centric; Partner-first mindset
- Strong work ethic, problem solving and communication skills (both written and verbal)
- Attention to detail coupled with ability to manage and prioritize a number of initiatives and deliverables concurrently
- Comfortable working in a fast-paced, changing environment
- Willing and inquisitive learner
- Experience with Salesforce, SAP, ServiceNow, preferred

📌 Partner Portal Support Specialist (Waterloo)
🏢 PrecisionERP/PrecisionIT
📍 Waterloo