Job Role: Project Manager/Leader – Senior (ServiceNow/ITSM exp)

Location : Toronto, ON/Hybrid

Position Type : Contract Role

Start Date

2026-11-16

End Date

2027-05-14

Hybrid: Up to 3 days Onsite

Public Sector Experience: Preferred

Ideal Candidate Rate: CAD 100-105/Hr (Depending upon the experience)

Certifications Required:

- ServiceNow Certified System Administrator (CSA)

Must Have:

- Experience assessing current-state processes and developing future-state ITSM operating models , governance frameworks, process improvements, and service management best practices.
- Experience designing and implementing integrations using ServiceNow APIs and integration technologies with DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise systems.
- Minimum five (5) years of hands-on ServiceNow experience , including configuration, customization, administration,



and implementation of ITSM modules and platform capabilities.
- Experience establishing and supporting enterprise release governance processes, including release planning, scheduling, release calendars, risk assessments, dependency management , deployment coordination, and post-release reviews.
- Knowledge of enterprise technology environments, including cloud services, network infrastructure, applications, cybersecurity controls, telecommunications, collaboration platforms, and information management technologies.

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

📌 Project Manager/Leader – Senior (ServiceNow/ITSM exp) (Toronto)
🏢 Bevertec
📍 Toronto