We are seeking a dynamic and friendly PTA/Front Desk professional to join our healthcare team! This vital role combines administrative excellence with patient-centered care, ensuring smooth operations at the front desk while providing exceptional support to our clinical team. The ideal candidate will be energetic, detail-oriented, and passionate about creating a welcoming workplace for patients and visitors alike.
Your enthusiasm and organizational skills will help us deliver top-quality service and efficient office management every day.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression of our practice
- Manage multi-line phone systems, scheduling appointments, and answering patient inquiries promptly
- Verify patient information using electronic medical records systems such as Epic and Dentrix, ensuring accuracy and confidentiality
- Assist with check-in and check-out procedures, including collecting insurance information and updating medical records
- Support clinical staff by preparing patient charts, updating records, and handling administrative tasks efficiently
- Maintain a clean, organized front desk area to promote a professional environment
- Handle correspondence, faxing, scanning,
and filing documents securely in compliance with privacy regulations
Qualifications
- Previous experience working in a dental or medical office environment is highly preferred
- Strong knowledge of dental terminology and familiarity with electronic medical records systems like Epic or Dentrix
- Proven office experience with excellent organizational skills and attention to detail
- Experience as a dental receptionist or in administrative roles within healthcare settings is desirable
- Ability to operate multi-line phone systems confidently and manage busy front desk activity
- Excellent communication skills with a friendly, qualified demeanor
- Basic understanding of medical terminology and office procedures is advantageous
Join us to be part of a vibrant team dedicated to delivering outstanding patient care while fostering a supportive work environment. Your enthusiasm will help us create memorable experiences for every patient who walks through our doors! Pay: $17.60-$26.81 per hour