Department: Quality

Reports to: Quality Supervisor

Status: Full-time The pay range for the role is $52,300 to $87,100 plus bonus, comprehensive benefits, retirement savings plan, paid vacation, and other perks and opportunities.

The Quality Coordinator is responsible for supporting and maintaining the quality management systems at the Bothwell Plant. This role ensures compliance with internal standards, regulatory requirements, and customer expectations by coordinating quality assurance activities, documentation, and continuous improvement initiatives.

The Quality

Coordinator plays a key part in fostering a culture of quality and promoting best practices across all departments.

Key Responsibilities:

- Lead the laboratory team and oversee all testing activities, ensuring timely and accurate results and any out-of-specifications are addressed in a timely manner.

- Lead complaint investigations and coordinate with relevant departments to implement effective corrective and preventive actions.

- Coordinate with Quality Supervisor and other relevant departments to investigate incident and out of specification reports, implementing effective corrective and preventive actions.

- Manage Hold and Release Program.

- Manage Good Manufacturing Practices Program.

- Manage Glass and Brittle plastic Program.

- Verify Certificate of Analysis (COA) of incoming materials and create COA for finished product.

- Coordinate Knife Exchange Program.

- Facilitate customer quality inspections.

- Complete inspections on customer returns and provide a risk-based product disposition.

- Manage Pest Control Program.

- Manage Quality System Records.

- Manage Quality laboratory inventory and budget history.

- Familiarize and assist with Quality Control Manuals.





- Conduct training including orientation, annual HACCP and GMP, Critical Control Points (CCP), Quality Control Points (QCP), any updates to Quality, Operational and other department procedures.

- Backup laboratory testing and reporting when required.

- Other duties as assigned by Management.

Qualifications:

- Minimum of 3 years’ experience in the food industry

- Bachelor of Science Degree or Diploma in Microbiology or Food Science preferred

- Knowledge of microbiological procedures

- Knowledge of SQF, CFIA/SFCR, HACCP, GMPs.

- Excellent attention to details, interpersonal, verbal/written communication, and problem-solving skills

- Proficient computer abilities using Word & Excel

- Ability to work independently and as a team

- Flexible schedule

Gay Lea Foods is a Canadian, dairy farmer owned co operative with a clear purpose: to enrich life with dairy. Founded in 1958, the co operative produces high quality dairy products while creating lasting value for farming families, meaningful opportunities for employees, and positive impact in communities across Canada. As a co operative, Gay Lea Foods believes that when the business succeeds, its members, people, and communities should succeed along with it. To learn more, visit gaylea.com.

Gay Lea Foods is an equal-prospect employer and values diversity in our workplace.

Reasonable accommodation is available upon request throughout our recruitment and selection process.

Gay Lea Foods may use artificial intelligence (AI) tools to support aspects of the recruitment process, including screening and assessment.

We are currently accepting applications for this open position.

Thank you for your interest in Gay Lea Foods.

Wishing you all the best with your career search!

📌 Quality Coordinator (New Bothwell)
🏢 Gay Lea Foods
📍 New Bothwell