At GW, we are enthusiastic about bringing people better sight with recent technology and quality vision options. And it takes thousands of people from all backgrounds to do this. We have a medical approach to eyecare.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

The Licensed Optician creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

- Welcome all patients and get to know them
- Custom fit glasses & analyze prescriptions
- Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & patient needs
- Assists team with complex product needs & prescriptions
- Accurate & thorough use of technology and have exceptional product knowledge, use of appropriate tools
- Proactive, explores root cause of issues, forward thinking, ensures patients are satisfied & expectations are exceeded, solution driven
- Ability to multi-task, prioritize & manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs & competencies
- Take pride in store appearance,



help to keep store clean, attractive & organized
- Inform management of safety opportunities; demonstrates safe work practices
- Resourceful, self-motivated with a desire for continual learning, improvement & results
- Adhere to company policies & procedure, including discounts, promotions & inventory management
- Contact lens fitting - maintain contact lens trials inventory, good knowledge of contact lens brands and parameters, skillfully teach insertion and removal of contact lens to patients, show leadership in contact lens maintenance

BASIC QUALIFICATIONS
- Ontario Registered Optician Licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use & carry an iPAD/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change

PREFERRED QUALIFICATIONS
- Previous customer service & optical retail experience
- Bilingual

Job Type: Full-time Pay: $25.00-$29.00 per hour

Benefits

- Store discount
- Vision care

Work Location: In person

📌 Registered Licensed Optician (Richmond Hill)
🏢 Gordon Wood Optical
📍 Richmond Hill