Employer: Aquilini Restaurants Limited Partnership o/a Elisa Terms of Employment: Full-time / Permanent Hours of Work: 40 hours/week Benefits: Dental and extended health benefits, life insurance. Eligible for discretionary bonuses and/or salary increases in accordance with company policy.

Salary: $80,000 CAD / year About Us Elisa is a contemporary steakhouse offering up-to-date takes on meats plus seafood, sides, wines and cocktails. Taking center stage on Elisa's menu, are flame-grilled premium fine cuts from around the world, sustainable seafood, and locally sourced produce, all prepared by Executive Chef Andrew Richardson on a stunning Grillworks Infierno.

Role Summary The Restaurant Manager for Elisa in Vancouver's trendy Yaletown will help inspire, develop, oversee, and manage the front-of-house team, while working closely with the management team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen's food program.

Duties

- Actively participating in activities essential for successful operations of our fine dining restaurant - Serving as an educator, as well as an inspirational, committed, and responsible leader to the restaurant's front-of-house teams - Maintaining exceptional standards of professionalism and hospitality - Orchestrating seamless front-of-house operations across all services, maintaining the detailed standards expected of a high hospitality guest experience - Responsibility for greeting guests, managing VIP reservations, and cultivating long-term relationships that foster loyalty - Anticipating guest needs with intuitive,



unobtrusive service to resolve concerns before they arise - Overseeing pacing of covers in a high-volume environment without compromising the intimacy or quality of the dining experience - Ensuring the delivery of superior customer service through effective staff training and education - Executing and overseeing tableside preparations including Caesar salad, beef tartare, pasta alla chitarra, branzino, and others with technical mastery - Designing and delivering structured training programs covering service protocols, menu knowledge, Italian culinary traditions, wine education, and tableside technique - Conducting daily pre-shift briefings that energize the team, communicate specials, and set the tone for exceptional service - Coaching, mentoring, and retaining top front-of-house talent through clear performance expectations, regular feedback, and career development pathways - Managing scheduling, labour allocation, and staffing levels to optimize service quality and operational efficiency across high-volume covers - Overseeing reservations strategy, table management, and cover flow in partnership with the reservations team - Monitoring and reporting on key operational metrics including guest satisfaction scores,



and labour costs - Under the direction of the Restaurant Director, initiating and executing special projects as required Requirements:
- Minimum 5 years of progressive front-of-house management experience, with at least 2 years in a Michelin-starred (1-star minimum) or equivalent fine dining environment - Related university degree or an equivalent combination of education and experience - Demonstrated experience with front-of-house priorities, with a focus on fine dining - In-depth, working knowledge of Italian wines, including regional appellations, producers, and vintage variation, formal certification (WSET Level 3, CMS, AIS or equivalent) strongly preferred - Fluent in Italian culinary terminology, regional cuisine, and food culture - Proven track record in staff training, team building, and performance management within a fine dining setting - Experience managing high-volume service (250+ covers per service) without compromise to quality or guest experience - A solutions-provider committed to a vision of service to create an ultimate guest experience - Strong verbal and written English communication skills; Additional language skills, particularly Italian, are a significant asset - Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners - Excellent planning, organizational and problem-solving skills - Comfortable with dealing with media, public speaking, and VIP guests - Flexibility to work evenings, weekends, and holidays

📌 Restaurant Manager (Vancouver)
🏢 Push Operations
📍 Vancouver