Step into a leadership role at Roots as a Team Lead, where you will support store operations and drive sales in a vibrant retail environment. Your experience in retail apparel and passion for customer service will be key in motivating the team. As a Team Lead at Roots, you will assist the Store and Assistant Managers, ensuring a seamless shopping experience for customers.

With a minimum of one year in retail, you will help develop a customer-first culture while leading sales associates. Your proven leadership and organizational skills will help elevate store performance while informing management of team feedback and operational needs. Key Responsibilities:

- Assist management in onboarding and training new associates




- Model exceptional customer service and selling behavior
- Delegate tasks effectively among team members
- Resolve customer service issues promptly and efficiently
- Perform daily banking and inventory duties Requirements:
- 1+ years in retail apparel; luxury experience a plus
- Proven leadership ability among peers
- Strong organizational and problem-solving skills
- Flexible availability for wide-ranging shifts
- Experience with POS and reporting processes Elevate your career with Roots while demonstrating leadership, customer focus, and operational excellence.

📌 Retail Team Lead at Roots (Niagara Falls)
🏢 Roots
📍 Niagara Falls