About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage.
Position overview: We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client experience, and driving sales of our products and services. This is a permanent, full time position based onsite at our North Maple, HearCANADA Clinic located at 11399 Keele St.
Unit 5, North Maple, Ontario. Typical hours of work are Monday through Friday 8:30 am - 4:30 pm local time.
What we offer
- Starting hourly compensation of $21-$24/hour + an attractive bonus program - Comprehensive benefit package including health, dental, vision + a healthcare spending account, starting on day one of hire - RRSP matching program - Generous time off policies including 3 weeks of vacation, 7 paid personal days, + 1 paid volunteer day per year - Training, learning, + continuing education opportunities - Friends and family discounts + access to our employee perk program - Purpose-driven + people-centric culture with the ability to make an impact in our communities across Canada What you'll do:
- Provide an exceptional and individualized client experience for clients visiting and contacting the clinic - Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed appointments or with appointment reminders